Privacy Policy

Write CV (“we” or “us”) are committed to protecting and respecting your privacy. This privacy policy explains how we use any personal information we collect about you when you use this website (www.writecv.co.uk) or the “Site”.

By visiting this website, you are accepting and consenting to the practices described in this policy.

1. Information we collect from you

We will collect and process the following categories of data about you:

Information you give us: This is information about you that you give us by filling in forms on the website, interacting with the Site, or by corresponding with us by phone, email, or otherwise. It includes information you provide when you subscribe to or use our services, including the live chat service on our website; when you provide us with feedback and when you report a problem with the Site. The information you give us may include your name, email address, content of any live chat, other details required for the formation or performance of any contract with you, and information about your activities.

Information we collect about you: This is information that we collect automatically about your visit during your time on the Site. It typically involves technical information, including the Internet protocol (IP) address used to connect your computer to the Internet and information about your visit. It also includes the full Uniform Resource Locators (URL), clickstream to, through and from the Site (including date and time), services you viewed or searched for, page response times, download errors, length of visit to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number. This information may be collected using small data files called ‘cookies’ and helps us to provide you with a good experience when you browse the Site and also to indicate where the Site requires improvement.

Information we receive from other sources: This is information that we receive from third parties, such as business partners, subcontractors in technical services, advertising networks, analytics providers, search information providers, and so on. We will notify you when we receive information about you from them and the purposes for which we intend to use that information.

For more information about how these third parties may use your information, please refer to their respective privacy policies.

2. Use of your information

All information that we collect or receive from you, whether of a personal or technical nature, may be used by us in the following ways:

To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products, and services that you request from us.
To process payments and provide you with related customer service.
To provide you with information about other goods and services that we offer that are similar or relevant to those that you have already purchased or enquired about. Such additional information will only be provided where you have consented to receive such information.
To notify you about changes to our website, services or goods and products.
To administer the Site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
To improve the Site to ensure that content is presented in the most effective manner for you and for your computer.
To allow you to participate in interactive features of our service, when you choose to do so.
Where it is necessary for our or a third party’s legitimate interests, including for the purposes of preventing fraud, except where such interests are overridden by your interests or fundamental rights and freedoms.
As part of our efforts to keep the Site safe and secure.
To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.
To comply with our record keeping and information storage obligations and policy.

Where your consent has been provided in advance, we may allow selected third parties to use your data to enable them to provide you with information regarding unrelated goods and services which we believe may interest you. Where such consent has been provided, it can be withdrawn by you at any time.

3. Disclosure of your information

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
Business partners, suppliers, and sub-contractors for the performance of any contract we enter into with them or you.
Analytics and search engine providers that assist us in the improvement and optimization of the Site.

We will disclose your personal information to third parties:

In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets.
If we, or substantially all of our assets, are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets.
If we are legally required by law to disclose your personal data.
To further fraud protection and reduce the risk of fraud.
To protect our rights, property or safety, or those of our customers or others.

Should you receive any information or data which does not pertain to you, we ask that you delete the information and contact us immediately.

4. Where we store your personal data

All information that you provide to us is stored on our, or our selected business partners’, secure servers and we will take reasonable steps to protect your information in accordance with this policy, including (without limitation):

Installing a secure firewall.
Using anti-virus protection software.
Encrypting data.
Carrying out regular back-ups.

Some of our external third parties are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA.

5. Your rights

You have the following rights under law in respect of your personal information:

The right to be informed about the collection and use of your personal information.
The right of access to your information to verify the legality of our use of it.
The right to request that inaccurate or incomplete information about you is rectified.
The right to request the deletion or removal of your information where there is no further reason for us to use it.
The right to restrict the use of your information.
The right to obtain and reuse the information that we have about you for your own purposes.
The right to object to certain uses (such as for marketing purposes).
The right not to be subject to a decision that has a legal effect on you that has been based on an automated decision.

Should you wish to exercise any of these rights, you may do so at any time by emailing us at info@writecv.co.uk.

If you feel that your rights have been breached in any way, you should contact us at the email given above or lodge an official complaint with the Information Commissioner’s Office via their website (https://ico.org.uk) or by writing to:

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

On occasion, we include links to third parties on this website